Choose the engagement model that fits your business
We offer four flexible delivery models — each designed for different operational needs, from dedicated teams to managed services, project-based work, and GCC enablement.
Dedicated Offshore Teams
Client-aligned professionals within your systems and processes
Dedicated professionals who operate as an extension of your team — working within your systems, following your processes, and reporting to your management. Team members are aligned to your business and maintain continuity across tasks and projects.
- Dedicated professionals assigned to your account
- Works within your systems and tools
- Follows your processes and reporting structures
- Direct management and communication with your team
- Scalable team size based on your requirements
- Knowledge continuity across tasks and projects
Ongoing operations requiring consistent team ownership and process knowledge
Managed Services
We own the process, quality, and delivery outcomes
Stateside TIE manages defined business processes or recurring functions through documented responsibilities, quality checks, and service performance measures. We take ownership of process execution, quality assurance, and continuous improvement.
- Defined process ownership with documented SLAs
- Quality assurance checks built into workflows
- Service performance reporting and review cadence
- Process documentation and continuous improvement
- Scalable capacity managed by Stateside TIE
- Defined escalation and issue resolution protocols
Recurring processes where you want outsourced execution with quality accountability
Project-Based Engagements
Scoped deliverables with defined timelines and outputs
Specialized project execution for accounting cleanup, CAD production, engineering documentation, analytics, and other defined assignments. Projects are scoped with clear deliverables, timelines, and acceptance criteria.
- Clearly scoped deliverables and timelines
- Fixed or time-based pricing structure
- Defined acceptance criteria and quality checks
- Suitable for one-time or periodic work
- Includes accounting cleanup, CAD production, and documentation projects
- Flexible resource allocation based on project needs
Defined projects with specific deliverables and completion criteria
GCC Setup & Enablement
Build and scale a globally capable operating function
We help organizations plan, establish, organize, and scale Global Capability Centers through defined operating structures, workforce coordination, workflow management, infrastructure coordination, and governance. Scope, responsibilities, and qualified-provider involvement are confirmed for each engagement.
- Delivery center planning and operating structure design
- Recruitment, staffing, and team organization support
- Workflow management and process documentation
- Governance, reporting, and performance management frameworks
- Infrastructure and systems coordination
- Phased scaling from initial team to full operations
Organizations building a long-term Global Capability Center or scalable delivery function
Compare delivery models side by side
Each model has different characteristics for team ownership, process management, scalability, and pricing structure.
| Feature | Dedicated Team | Managed Services | Project-Based | GCC Support |
|---|---|---|---|---|
| Team Ownership | Client-aligned | Stateside TIE | Project-scoped | Shared |
| Process Management | Shared | Stateside TIE | Stateside TIE | Shared |
| Quality Assurance | Shared | Stateside TIE | Stateside TIE | Stateside TIE |
| Scalability | High | High | Medium | High |
| Best For | Ongoing ops | Recurring processes | Defined projects | Long-term capability |
| Pricing Structure | Monthly | Monthly/SLA | Fixed/T&M | Phased |
How these models work in practice
A few illustrative scenarios showing how different businesses might use each delivery model.
An international home services company needs a dedicated accounting and dispatch team to handle daily bookkeeping, AP, work order processing, and reporting — working within its CRM and accounting systems.
A multi-location HVAC business wants Stateside TIE to manage their AP and AR processes end-to-end, with defined SLAs, quality checks, and monthly performance reporting.
A telecom contractor needs 200 OSP drawings produced within 8 weeks. Stateside TIE scopes the project, assigns drafters, and delivers to defined quality standards.
An international organization wants to establish a cross-functional capability center for finance, analytics, and shared services — with Stateside TIE supporting setup coordination, workforce enablement, and ongoing operational governance.
Not sure which model is right for you?
We'll help you evaluate your needs and recommend the best delivery model for your business.